FAQ

What are Google's three local ranking factors?

Relevance (how well your profile matches the search), distance (how close you are to the searcher), and prominence (how well-known and well-reviewed your business is).

Can reviews really affect whether I show up in the Google 3-pack?

Yes. Review count, recency, and rating are core components of the prominence factor, and specific review text helps Google match your business to relevant searches.

Does the star rating matter more than the review text for local ranking?

Both matter, but detailed review text gives Google more to match against specific searches than the star rating alone — a generic 5-star review does less than a detailed 4-star one that mentions your services and location.

What is NAP consistency and why does it matter for local SEO?

NAP stands for Name, Address, and Phone number. Keeping these identical across your website, Google Business Profile, and directories reinforces the prominence signal Google uses for local ranking.